Address
Shrewsbury station
Castle Foregate
Shrewsbury
SY1 2DQ
Ticket office
Monday to Friday:
5:20 AM to 8:40 PM
Saturday:
5:20 AM to 7:40 PM
Sunday:
7:20 AM to 7:40 PM
General information
Station Operator:
AW
Station Code:
SHR
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Ticket Office Note:
On the left in the station subway
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Ticket Gate:
Yes
Customer Help Points:
No
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
Waiting Room:
No
Car parking
Howard Street
Operator:
National Car Parks Ltd
Spaces:
145
Car Parking Contact Available:
No
Phone number:
08450 507 080
Station Forecourt
Operator:
National Car Parks Ltd
Spaces:
11
Car Parking Contact Available:
No
Phone number:
08450 507 080
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
100
Type:
Stands
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Wait at the station forecourt
Taxi Rank:
Yes
Taxi Rank Note:
Pick up and set down
Bus Service:
Yes
Bus Service Note:
Bus stops are located near the station on Castle Street.
Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk
Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B.
Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The ticket machine(s) take cash, and major debit and credit cards.
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):
03333 211202
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:00 AM to 1:00 AM
Tuesday 5:00 AM to 1:00 AM
Wednesday 5:00 AM to 1:00 AM
Thursday 5:00 AM to 1:00 AM
Friday 5:00 AM to 1:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 7:00 AM to 12:45 AM
Staff Help Available Note:
Monday to Saturday 05:00 to 01:00
Sunday 07:00 to 00:45
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/06/2022 02:59:13