Address
Shrewsbury station
Castle Foregate
Shrewsbury
SY1 2DQ
Ticket office
Monday to Friday:
5:20 AM to 8:40 PM
Saturday:
5:20 AM to 7:40 PM
Sunday:
7:20 AM to 7:40 PM
General information
Station Operator:
AW
Station Code:
SHR
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Ticket Office Note:
On the left in the station subway
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Ticket Gate:
Yes
Customer Services:
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
No
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Howard Street
Operator:
National Car Parks Ltd
Spaces:
145
Car Parking Contact Available:
No
Phone number:
08450 507 080
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
100
Type:
Stands
Location:
on Platform 7
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Wait at the station forecourt
Taxi Rank:
Yes
Taxi Rank Note:
pick up and set down
Bus Service:
Yes
Bus Service Note:
Bus stops are located near the station on Castle Street.
Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk
Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B
Step
free access to all platforms. The lift to Platform 3 is accessible from the
front of the station. The lift to Platforms 4 to 7 is situated at the end of
the subway beyond the ticket barriers
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The ticket machines take cash, debit and credit cards.
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
03333 211202
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:00 AM to 1:00 AM
Tuesday 5:00 AM to 1:00 AM
Wednesday 5:00 AM to 1:00 AM
Thursday 5:00 AM to 1:00 AM
Friday 5:00 AM to 1:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 7:00 AM to 12:45 AM
Staff Help Available Note:
Help provided at the following times and by on train staff outside staffing hours
0500 - 0100 Mondays to Saturdays
0700 - 0045 Sundays
The information in this document was generated 18/09/2021 06:45:08