Address
Regent Street
Shanklin
PO37 7AR
Ticket office
General information
Ticket buying & collection
Ticket office is located on platform 1.
A Ticket Vending Machine is located outside the side entrance from platform 1.
Passenger services
Please contact the Customer Service Department on 0345 6000 650
Station facilities
Toilets located in the Ticket Office.
Car parking
Shanklin Car Park
Parking is chargeable for all vehicles.
Cycling
car park
Other transport
During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.
Redline Taxis - 01983 404444
Information to plan your onward journey is available in a printable format here
Accessibility
Step-free access category A.
Level access to platform via Booking Hall or side gate.
At front of station
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
The information in this document was generated 4/25/2024 10:57:26 PM