Sheffield

Address

Sheffield station
Sheaf Street
Sheffield
S1 2BP

Ticket office

Monday to Friday: 5:00 AM to 10:50 PM
Saturday: 5:00 AM to 10:50 PM
Sunday: 7:45 AM to 11:00 PM

General information

Station Operator:
EM
Station Code:
SHF
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

On the station concourse

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:

Cafes and vending machines.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on the Main Concourse, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:

  • Monday to Friday: 05:00 to 22:50
  • Saturday: 05:00 to 22:50
  • Sunday: 07:45 to 23:00

Waiting Room:
No
Waiting Room Note:

 There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.

Car parking

Car parking:
Yes

Station Car Park

Operator:
Q-Park
Spaces:
678
Accessible Spaces:
11
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
0870 4420104
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
400
Type:
Compounds,Stands
Location:

Cycle hub located at station entrance (next to taxi rank).  Additional stands available on Platform 6.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.

Taxi Rank:
Yes
Taxi Rank Note:

station front

Bus Service:
Yes
Bus Service Note:

Most local buses depart from the Sheffield Bus Interchange or the Arundel Gate Interchange, both of which are a short walk from the station. View the map and in a printable format here.

The free-to-ride Sheffield Connect bus service departs from Sheffield Bus Interchange Starnd B1. Find more information about the Sheffield Connect service here.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.

This station has tactile paving at the edge of each platform.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note:

04.20 - 00.00 Monday to Saturday

07.30 - 00.00 Sunday 

Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/12/2025 8:04:53 AM