St Erth

Address

St Erth station
Station Approach
St Erth
TR27 6JW

Ticket office

Monday: 7:30 AM to 2:45 PM
Tuesday: 7:30 AM to 2:45 PM
Wednesday: 7:30 AM to 2:45 PM
Thursday: 7:30 AM to 2:45 PM
Friday: 7:30 AM to 2:45 PM
Saturday: 7:30 AM to 2:45 PM
Sunday: Unavailable

General information

Station Operator:
GW
Station Code:
SER
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Café off platform 3

Station Buffet:
Yes
Station Buffet Note:

Café off platform 3

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Ticket office

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
550
Accessible Spaces:
0
Accessible Spaces Note:

Car park adjacent to ticket office

Accessible Car Park Equipment:
Yes
Annual Charge:
£445.00
Daily Charge:
£3.30
Monthly Charge:
£56.00
Three Monthly Charge:
£155.00
Weekly Charge:
£16.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
6
Type:
Stands
Location:

Approach to ticket office

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus stop at the front of the station

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B3 station - “Some step-free access, may be in one direction only.”

There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms.  For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.

From Monday 25th March 2024, there will be a shuttle bus that runs between both sides of the station and therefore providing step free access to all areas of the station. The bus is in operation from 09.27 - 21.23 Mon - Fri, 09.15 - 21.23 Sat and 09.10 - 20.09 on Sunday.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 7:00 AM to 6:00 PM
Tuesday 7:00 AM to 6:00 PM
Wednesday 7:00 AM to 6:00 PM
Thursday 7:00 AM to 6:00 PM
Friday 7:00 AM to 6:00 PM
Saturday 7:00 AM to 6:00 PM
Sunday 9:00 AM to 3:00 PM
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/23/2024 8:25:40 AM