Shenstone

Address

Shenstone station
Station Road
Shenstone
WS14 0NW

Ticket office

Monday to Friday: 7:00 AM to 10:00 AM
Saturday: 7:00 AM to 10:00 AM
Sunday: Unavailable

General information

Station Operator:
WM
Station Code:
SEN
Staffing Level:
partTime
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

N/A

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
SABA UK
Spaces:
49
Accessible Spaces:
2
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Annual Charge:
£307.20
Daily Charge:
£3.50
Monthly Charge:
£38.20
Off Peak Charge:
£2.50
Weekly Charge:
£13.30
Car Parking Contact Available:
No
Phone number:
0330 1235 247
Website:
Go to website
Note:

Charging starts from 22 September 2019

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
18
Type:
Stands
Location:

Cycle storage is located on Platform 2.

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Rail replacement vehicles will operate from the corner of Station Road and New Road.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Taxi Rank:
Yes
Taxi Rank Note:

Dial a Cab 01543 254999

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Friday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 7:00 AM to 10:00 AM
Saturday 7:00 AM to 10:00 AM
Sunday Unavailable
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/11/2025 7:57:25 AM