Shenstone

Address

Shenstone station
Station Road
Shenstone
WS14 0NW

Ticket office

Monday to Friday: 7:00 AM to 10:00 AM
Saturday: 7:00 AM to 10:00 AM
Sunday: Unavailable

General information

Station Operator: WM
Station Code: SEN
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Permit to Travel machine is available for use when the Ticket Office is closed. 

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: Yes

Car parking

Car parking: Yes

Station Car Park

Operator: SABA UK
Spaces: 20
Annual Charge: £290.00
Daily Charge: £3.00
Monthly Charge: £36.00
Off Peak Charge: £2.10
Weekly Charge: £11.50
Car Parking Contact Available: No
Website: Go to website
Note:

Charging starts from 22 September 2019 

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: The corner of Station Rd and New Rd
Taxi Rank: Yes
Taxi Rank Note:

Dial a Cab 01543 254999
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available
Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Contact Note: 24 hours, 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Friday 24 hours
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 7:00 AM to 10:00 AM
Saturday 7:00 AM to 10:00 AM
Sunday Unavailable
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 09/08/2022 04:47:41