Monday to Friday:
5:45 AM to 7:30 PM
5:45 AM to 7:30 PM
8:45 AM to 7:30 PM
From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern, TransPennine Express
Lost Property Contact Available:
0345 600 1672
To speak to a member of our team please call 0345 600 1671
Customer Help Points:
Customer Help Points Note:
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Passenger Information Systems:
News Agent on Platform 1 selling newspapers, magazines, snacks, hot and cold drinks. Opening hours approx 0645 to 1700 Monday to Saturday.
Telephones (Cards & Coins):
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room Note:
Waiting rooms are available on both platforms when the station is staffed. Outside of these hours both platforms have a canopy.
Station Car Park
APCOA on behalf of TransPennine Express
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Outside station entrance
Taxi Rank Note:
The nearest taxi rank is outside the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from Platform 1 to Platform 2.
This station is partially staffed. The station staffing hours are:
Monday to Saturday: 05:30 - 20:00
Sunday: 08:45 - 20:00
This station is Category B2.
Station staff can provide assistance throughout the station and with boarding and alighting the train.
Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train.
Customers requiring assistance to navigate through the station or access to platform 2 when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine is located on Platform 1.
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 107 2149
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 8:00 PM
Saturday 5:45 AM to 8:00 PM
Sunday 8:45 AM to 8:00 PM
If you require assistance at this station please call 0800 107 1672
The information in this document was generated 26/02/2021 07:04:16