Sandown Details

Address

Sandown station
Station Avenue
Sandown
PO36 9BN

General information

Station Operator: IL

Station Code: SAN

Staffing Level: unstaffed

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: No

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes

Website: Go to website

Ticket Gate: No

Customer Services:

Please contact our Customer Services Department on 0345 6000 650

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Shops: No

Station Buffet: Yes

Station Buffet Note:

Refreshments available when cafe open

Telephones (Cards & Coins): Yes

Toilets: No

Waiting Room: No

Car parking

Car parking: Yes

Name: Station Car Park

Spaces: 40

Annual Charge: £340.00

Daily Charge: £2.00

Monthly Charge: £30.00

Three Monthly Charge: £90.00

Weekly Charge: £10.00

Car Parking Contact Available: No

Website: Go to website

Note:

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 10

Type: Wheel Racks

Location: car park

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Bus stops on Broadway at the junction with Station Avenue (near Premier stores).

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: No

Step Free Access Note:

Step-free access category B1

Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m

This station does not have any Customer Information Screens or a PA system to announce train services from this station.

Accessible Taxis: No

Accessible Ticket Machines: No

Accessible Ticket Machines Note:

Impaired Mobility Set Down: Yes

Helpline Contact: Yes

Staff Help Available: No

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 17/05/2022 14:15:50