St Albans Abbey

Address

St Albans Abbey station
Holywell Hill
St Albans
AL1 2DN

Station details

Alerts

Please note that this station is unstaffed. Passengers requiring assistance getting on and off the train are strongly advised to pre-book so a member of staff can be present to help them. This can be done by calling Assisted Travel on 0800 092 4260.

General information

Station Operator: LN
Station Code: SAA
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located at the station entrance.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006  Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**St. Albans Abbey station is accredited by the Secure Station Scheme**

 

Customer Help Points: Yes
Customer Help Points Note:

On platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Indigo
Spaces: 20
Annual Charge: £432.00
Daily Charge: £4.50
Monthly Charge: £54.00
Weekly Charge: £17.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note: Website: https://uk.parkindigo.com/en/west-midlands-trains

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 20
Type: Stands
Location: station platform
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Towards Watford - Public Service bus stop A/Rail Replacement bus stop on A5183 on Holywell Hill near to the station entrance car park.

Towards St Albans - Public Service bus stop B/Rail Replacement bus stop on A5183 on Holywell Hill.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Level access to single platform from car park

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is located on Platform One.

Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Pick-up possible in car park.

Helpline Contact: Yes
Helpline Contact (Phone number): To book Passenger Assist, call 0800 0248 1022
Helpline Contact Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: No
Staff Help Available Note:

This station is unstaffed;

All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

Please contact London Northwestern Railway Passenger Assist team on 0800 024 8997

Assisted Travel:

This station is unstaffed;

 If you need assistance from station staff, you can contact West Midlands Railway Passenger Assist team on: 0800 024 8997. You can book assistance on London Northwestern Railway services up to 4 hours before your journey on the day of travel, (or by 2200 the day before travel). .

The information in this document was generated 26/02/2021 07:52:19