Ryde Pier Head

Address

Ryde Pier Head station
Ryde Pier
Ryde
PO33 2HF

General information

Station Operator:
IL
Station Code:
RYP
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ryde Pier Head does not have a ticket office.

Ticket Vending Machines are located at Ryde Esplanade, Ryde St Johns Road, Sandown and Shanklin stations. Tickets can be purchased from the guard on the train.

A Wightlink ticket office is available at Ryde Pier Head for Wightlink tickets.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Services Department on 0345 6000 650

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Refreshments are available at the Wightlink terminal.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Toilets are available at the Wightlink terminal.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Spaces:
0
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website
Note:

Car Park operated by Wightlink Ltd

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
48
Type:
Racks
Location:

Platform. Ferry Terminal Covered. Operated by WightLink Ltd

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.

Taxi Rank:
Yes
Taxi Rank Note:

Ryde Taxis - 01983 811111 Jet Cars - 01983 566566

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free access category A.

Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).

Accessible Taxis:
No
Accessible Ticket Machines:
No
Accessible Ticket Machines Note:

no

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 6/30/2025 10:01:39 PM