Address
Station Approach
Rye
TN31 7AB
Ticket office
General information
Ticket buying & collection
Passenger services
Assistance can be provided via the help points, located on the platforms, at all times of the day.
The Assistance Meeting Point is at the station front.
Station facilities
There is a heated waiting room in the ticket office when this station is staffed. Unheated shelters are also available on both platforms.
Car parking
Station Car Park
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Cycling
Located outside the front of the main station entrance and in the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Other transport
Please click the link for details regarding the rail replacement bus location.
Taxi rank is located outside the front of the station.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Accessibility
This is a Category B2 station Step-free access to both platforms via separate entrances. Long access route between platforms via the car park, street and level crossing (over 400m length).
The Assistance Meeting Point is at the station front.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Located at the front of the station
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted travel helpline is not available on Christmas Day.
Tuesday 5:40 AM to 7:05 PM
Wednesday 5:40 AM to 7:05 PM
Thursday 5:40 AM to 5:10 PM
Friday 5:40 AM to 7:05 PM
Saturday 5:40 AM to 7:05 PM
Sunday 8:10 AM to 3:45 PM
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our Assisted Travel team on: 0800 138 1016
- Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 4/23/2024 12:07:41 PM