Runcorn Details

Address

Runcorn station
Station Road
Runcorn
WA7 5UB

Ticket office

Monday to Friday: 5:45 AM to 7:30 PM

Saturday: 6:30 AM to 7:30 PM

Sunday: 8:45 AM to 7:30 PM

Station details

Alerts

Runcorn Station Improvement

Transport for Wales is currently delivering significant improvements to customer facilities at Runcorn East station. The waiting shelters are temporarily out of use whilst works progress to provide new waiting shelters and cycle storage.

This work is expected to be completed by the end of August.

General information

Station Operator:

Station Code:

RUN

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Smartcard Validaton:

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

Ticket machines can be found in the booking hall.

Passenger services

Lost Property Contact Available:

Yes

Website:

Go to website

Ticket Gate:

Customer Services:

Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Customer Help Points:

Yes

Customer Help Points Note:

Available in the car park

Station facilities

ATM Machine:

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Yes

Station Buffet:

Yes

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting Room:

Yes

Waiting Room Note:

Seating and waiting rooms throughout.

Car parking

Car parking:

Yes

Station Car Park 1 - Multi Story (Platform 1)

Operator:

Avanti West Coast

Spaces:

451

Accessible Spaces:

Accessible Car Park Equipment:

Annual Charge:

£1,200.00

Daily Charge:

£12.50

Monthly Charge:

£132.00

Three Monthly Charge:

£374.00

Car Parking Contact Available:

Website:

Go to website

Note:

Tariff

Monday to Friday - £6.00 for 0 - 6 Hours Parking

Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.

Station Car Park 2 (Platform 1)

Operator:

Avanti West Coast

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£1,200.00

Daily Charge:

£12.50

Monthly Charge:

£132.00

Three Monthly Charge:

£374.00

Car Parking Contact Available:

Website:

Go to website

Note:

Tariff

Monday to Friday - £6.00 for 0 - 6 Hours Parking

Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.

Station Car Park 3 (Platform 2)

Operator:

Avanti West Coast

Spaces:

100

Accessible Spaces:

Accessible Car Park Equipment:

Annual Charge:

£1,200.00

Daily Charge:

£12.50

Monthly Charge:

£132.00

Three Monthly Charge:

£374.00

Car Parking Contact Available:

Website:

Go to website

Note:

Tariff

Monday to Friday - £6.00 for 0 - 6 Hours Parking

Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Stands,Racks

Location:

Adjacent to Car Park 1 (Multi-Story)

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in the turning circle adjacent to the station entrance.

Taxi Rank:

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

Available on Platform 1, accessed via RADAR key.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

This station has step-free access to all platforms / the platform

Accessible Taxis:

Accessible Ticket Machines:

Impaired Mobility Set Down:

Yes

Helpline Contact:

Yes

Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday 5:15 AM to 12:15 AM
Tuesday 5:15 AM to 12:15 AM
Wednesday 5:15 AM to 12:15 AM
Thursday 5:15 AM to 12:15 AM
Friday 5:15 AM to 12:15 AM
Saturday 5:15 AM to 12:15 AM
Sunday 8:00 AM to 12:45 AM

Staff Help Available Note:

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/27/2024 12:24:42 AM