Rugby Details

Address

Rugby station
Railway Terrace
Rugby
CV21 3LA

Ticket office

Monday to Friday: 5:45 AM to 8:00 PM

Saturday: 5:45 AM to 8:00 PM

Sunday: 8:10 AM to 7:50 PM

General information

Station Operator:

Station Code:

RUG

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Smartcard Validaton:

Yes

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

Ticket machines can be found in the booking hall.

Passenger services

Lost Property Contact Available:

Yes

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Monday - Saturday 05:00 - 01:00

Sunday 08:00 - 01:00.

Available from the Customer Information point located on platform 2.

Customer Help Points:

Yes

Station facilities

ATM Machine:

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Yes

Station Buffet:

Yes

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

Toilets available on Platform 2 and 5.

Toilet opening hours:

Monday to Friday: 5am to 2am

Saturday: 5am to 2am

Sunday: 7:45am to 1:45am

Waiting Room:

Yes

Waiting Room Note:

Seating available on all platforms. Waiting rooms available on all platforms.

Car parking

Car parking:

Yes

Station Car Park - Mill Road (Multi-Story)

Operator:

Avanti West Coast

Spaces:

535

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£950.00

Daily Charge:

£10.00

Monthly Charge:

£110.00

Three Monthly Charge:

£308.00

Car Parking Contact Available:

Website:

Go to website

Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website .

Different rates apply to non rail users, please speak to a member of staff.

Station Car Park - Railway Terrace

Operator:

Avanti West Coast

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£950.00

Daily Charge:

£10.00

Monthly Charge:

£110.00

Three Monthly Charge:

£308.00

Car Parking Contact Available:

Website:

Go to website

Note:

For information how to get to the car park, visit the Avanti West Coast website .

Different rates apply to non-rail users. Contact a member of staff for assistance.

Station Car Park - Murray Road

Operator:

Avanti West Coast

Spaces:

131

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£950.00

Daily Charge:

£10.00

Monthly Charge:

£110.00

Three Monthly Charge:

£308.00

Car Parking Contact Available:

Website:

Go to website

Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website .

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

350

Type:

Compounds,Stands,Racks

Location:

64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.

Taxi Rank:

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

An accessible toilet is available on platform 2 and 5, accessed using a RADAR key

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Category A - This station has step-free access to all platforms / the platform

Accessible Taxis:

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Yes

Helpline Contact:

Yes

Helpline Contact (Phone number):

08000 158 123 (08000 158 124 Textphone)

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 5:00 AM to 2:00 AM
Saturday 5:00 AM to 2:00 AM
Sunday 7:45 AM to 1:45 AM

Staff Help Available Note:

Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 9:12:00 AM