Romsey

Address

Romsey station
Station Approach
Romsey
SO51 8DU

Ticket office

Monday to Friday: 6:50 AM to 1:30 PM
Saturday: 6:50 AM to 1:30 PM
Sunday: Unavailable

Station details

Alerts

The Ticket Office at this station will only be open during the normal morning hours. It will be closed in the afternoon / evening.

General information

Station Operator:
SW
Station Code:
ROM
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In ticket hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
Yes
Waiting Room Note:

Heated waiting rooms on both platforms.

Car parking

Car parking:
Yes

Romsey Car Park

Spaces:
20
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Daily Charge:
£3.90
Off Peak Charge:
£1.90
Per Hour Charge:
£1.00
Weekly Charge:
£15.50

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
14
Type:
Stands
Location:

station entrance, platform

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station Forecourt.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step Free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via local roads and up a long access ramp. Platform 2 is through the ticket office or night entrance.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:50 AM to 1:30 PM
Tuesday 6:50 AM to 1:30 PM
Wednesday 6:50 AM to 1:30 PM
Thursday 6:50 AM to 1:30 PM
Friday 6:50 AM to 1:30 PM
Saturday 6:50 AM to 1:30 PM
Sunday Unavailable
Staff Help Available Note:

During normal staffed hours.

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/26/2024 12:55:07 AM