Rainham (Essex)

Address

Rainham station
Ferry Lane
Rainham
RM13 9JA

Ticket office

Monday to Friday: 6:15 AM to 9:50 AM
Saturday: Unavailable
Sunday: Unavailable

Station details

Alerts

The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.

General information

Station Operator:
CC
Station Code:
RNM
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 6
Oyster Comments:
<p>Oyster top-up only available from self-service ticket machine</p><p><a href="http://ticketstoplocator.tfl.gov.uk/LocationLocator/" title="">The nearest Oyster Ticket Stops that can issue a new Oyster Card are:</a></p><p>Rainham Village Newsagents, 51 Upminster Road South, Rainham, Essex. RM13 9YS.</p><p>Gayatri Newsagents, 22 The Broadway, Rainham, Essex, RM13 9YW</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Platform 2

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday and Public Holidays - 09:00 - 16:00 

Christmas Day and Boxing Day: Closed.

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Platform 2

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 2.

The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.

Waiting Room:
No
Waiting Room Note:

Platform 1

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
221
Accessible Spaces:
5
Accessible Car Park Equipment:
No
Annual Charge:
£995.00
Daily Charge:
£6.30
Monthly Charge:
£98.00
Three Monthly Charge:
£287.00
Weekly Charge:
£26.00
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Website:
Go to website
Note:

Reserved Premier Parking (Annual): £1197.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
5
Type:
Stands
Location:

By station entrance

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

c2c Rail Replacement at Bus Stop N, outside the front of the Main Entrance across the road (W3W ///gums.smart.motor)

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Platform 2 . This can be accessed using a radar key.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 7:00 AM to 9:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/10/2025 10:21:43 PM