Rhyl

Address

Rhyl station
Bodfar Street
Rhyl
LL18 1AT

Ticket office

Monday to Friday: 6:10 AM to 7:20 PM
Saturday: 6:50 AM to 8:00 PM
Sunday: 9:10 AM to 4:45 PM

General information

Station Operator:
AW
Station Code:
RHL
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes
Customer Help Points Note:

Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting Room:
Yes
Waiting Room Note:

Internal waiting area in the main concourse on platform 1 near the barriers

Car parking

Car parking:
Yes

Rhyl Railway Station

Operator:
Denbighshire County Council
Spaces:
38
Accessible Spaces:
4
Accessible Car Park Equipment:
Yes
Daily Charge:
£7.00
Car Parking Contact Available:
No
Phone number:
01824 706000
Website:
Go to website
Note:

1 hour: £1

3 hours: £2

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
36
Type:
Stands,Racks
Location:

Cycle parking at Rhyl is in locations. 8 Sheffield stands offering parking for up to sixteen bicycles are situated outside station entrance.

10 Sheffield stands offering parking for up to twenty bicycles are situated on platform 1 (eastbound direction)

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is at Bay 6 in the adjoining bay station.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

There is a bus station located outside the railway station front.

Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A.

Step free access to Platform 1 (to Chester).

Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:30 AM to 9:14 PM
Tuesday 6:30 AM to 9:14 PM
Wednesday 6:30 AM to 9:14 PM
Thursday 6:30 AM to 9:14 PM
Friday 6:30 AM to 9:14 PM
Saturday 6:30 AM to 9:14 PM
Sunday 10:30 AM to 6:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/20/2024 4:31:22 AM