Rochford

Address

Rochford station
West Street
Rochford
SS4 1AU

Ticket office

Monday to Friday: 6:00 AM to 7:30 PM
Saturday: 7:30 AM to 2:20 PM
Sunday: 9:00 AM to 3:00 PM

Station details

Alerts

The gentlemen's toilets are out of order at Rochford station.

General information

Station Operator:
LE
Station Code:
RFD
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

Help point available on platform 2.

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located outside the station

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
205
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,470.00
Daily Charge:
£7.30
Monthly Charge:
£145.00
Off Peak Charge:
£5.80
Per Hour Charge:
£1.00
Three Monthly Charge:
£420.00
Weekly Charge:
£30.00
Car Parking Contact Available:
No
Phone number:
0345 050 7080
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
60
Type:
Stands
Location:

Car park

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Replacement transport stopoutside station entrance

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Local Buses from bus stops, 5 minutes walk

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via West Street, ramp access to the Shenfield / London side is via Church, approximately 320 metres or 3 minutes walk between access points.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:30 PM
Saturday 7:30 AM to 2:20 PM
Sunday 9:00 AM to 3:00 PM
Staff Help Available Note:

Staff assistance available until 1920.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 10:29:26 AM