Reading West

Address

Reading West station
Oxford Road
Reading
RG1 7PY

Ticket office

Monday to Friday: 6:30 AM to 10:45 AM

General information

Station Operator:
GW
Station Code:
RDW
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Station Building

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Type:
Compounds
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Towards Reading: Bus Stop on Oxford Road under Railway Bridge. Heading away from Reading Bus Stop on Oxford Road, outside McDonalds.

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. Otherwise this station can be classified as Category C.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:30 AM to 6:30 PM
Saturday 9:30 AM to 3:30 PM
Sunday 10:30 AM to 4:30 PM
Staff Help Available Note:

Meeting point: platform.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/16/2024 9:58:53 PM