Address
Station Hill
Reading
RG1 1LZ
Ticket office
General information
Ticket buying & collection
The ticket office is situated in the Brunel Arcade near the Northern Gate line.
Passenger services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Station facilities
Toilets are located on Station Platforms and in The Brunel Arcade building
Car parking
Multi Storey Car Park
Cycling
Front of station, underground short stay car park and long stay car park.
Other transport
At the North side of the station
Taxi ranks are situated at both station entrances. Accessible taxis are available, please approach a member of staff for assistance.
Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.
Not all buses are accessible
Accessibility
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/
platforms can be reached via lift and bridge, ticket office is step free.
Accessible taxis are available at the station entrance. please request staff assistance if you need to.
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Saturday 24 hours
Sunday 24 hours
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/26/2024 11:46:47 PM