Raynes Park

Address

Raynes Park station
Coombe Lane
Raynes Park
SW20 0JY

Ticket office

Monday to Friday: 6:20 AM to 8:00 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: 9:00 AM to 6:30 PM

General information

Station Operator:
SW
Station Code:
RAY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

At the station entrance

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Shops:
Yes
Shops Note:

Shops outside of station.

Station Buffet:
Yes
Station Buffet Note:

Starbucks close to entrance of platform 1 and 2. Coffee shop at entrance of station at platform 3 and 4.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Platforms 3/4.

Waiting Room:
Yes
Waiting Room Note:

Heating waiting room located on Platforms 3/4.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
98
Type:
Racks
Location:

Booking hall entrance, platform 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'

To Wimbledon: Coombe Lane (A238) Bus stop 'B'

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B3 station - This station has step-free access to Platforms 1 and 2 (for trains towards London Waterloo) via long and steep ramps at up to 1:10 gradient. There is no step-free access to Platforms 3 and 4 (for trains towards Chessington South/ Kingston/ Surbiton).

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:30 AM to 11:30 PM
Saturday 6:30 AM to 11:30 PM
Sunday 7:00 AM to 11:00 PM
Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 4/20/2024 4:43:53 AM