Address
Ramsgate station
Station Approach Road
Ramsgate
CT11 7RE
Station Approach Road
Ramsgate
CT11 7RE
Ticket office
Monday to Friday:
6:15 AM to 8:00 PM
Saturday:
6:15 AM to 8:00 PM
Sunday:
6:15 AM to 4:30 PM
Station details
Alerts
General information
Station Operator:
SE
Station Code:
RAM
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
No
Customer Services:
0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Located by the ticket office
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Shops Note:
newspapers
Station Buffet:
Yes
Station Buffet Note:
Buffet and Selecta vending machines
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
Booking Hall- Available during staffing hours
Waiting Room:
No
Waiting Room Note:
Heated waiting room on Platform 1 and 2 Only available when staff present
Car parking
Car parking:
Yes
Station Car Park
Operator:
APCOA Parking
Spaces:
44
Annual Charge:
£823.90
Daily Charge:
£4.90
Monthly Charge:
£75.80
Off Peak Charge:
£4.20
Six Monthly Charge:
£453.60
Three Monthly Charge:
£226.20
Weekly Charge:
£21.30
Car Parking Contact Available:
No
Phone number:
0330 333 9232
Website:
Go to website
Note:
From 1st June - new off peak evening rate (after 18:00) - £1.50
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
30
Type:
Stands
Location:
There is cycle parking at the Minster end of Platform 3/4
There is also a covered cycle parking area in the forecourt by the main entrance
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Station forecourt
Taxi Rank:
Yes
Taxi Rank Note:
front of station
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
Counters can be raised or lowered to suit all customers
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Accessible Toilets:
Yes
Accessible Toilets Note:
Booking Hall- Available during staffing hours
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category A. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
booking hall
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Saturday 24 hours
Sunday 24 hours
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline.
The information in this document was generated 14/08/2022 21:42:46