Address
Prestwick Town station
Station Road
Prestwick
KA9 1AQ
Station Road
Prestwick
KA9 1AQ
Ticket office
Monday to Friday:
6:35 AM to 5:50 PM
Saturday:
6:35 AM to 5:50 PM
Sunday:
9:10 AM to 4:50 PM
General information
Station Operator:
SR
Station Code:
PTW
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
Announcements, ArrivalScreens
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Cafe
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
Yes
Car parking
Car parking:
Yes
Station Car Park
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
6
Type:
Stands
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Buses pick up/drop off from the station car park
Taxi Rank:
Yes
Taxi Rank Note:
visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service:
Yes
Bus Service Note:
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:
Not Wheelchair accessible to all platforms
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
This is a Category B station. Level from car park to platform 2 and steep ramp to platform 1. The Passenger Assist meeting point is at the respective platforms
Blue Badge parking bays: 2
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:35 AM to 5:50 PM
Tuesday 6:35 AM to 5:50 PM
Wednesday 6:35 AM to 5:50 PM
Thursday 6:35 AM to 5:50 PM
Friday 6:35 AM to 5:50 PM
Saturday 6:35 AM to 5:50 PM
Sunday 9:10 AM to 4:50 PM
Tuesday 6:35 AM to 5:50 PM
Wednesday 6:35 AM to 5:50 PM
Thursday 6:35 AM to 5:50 PM
Friday 6:35 AM to 5:50 PM
Saturday 6:35 AM to 5:50 PM
Sunday 9:10 AM to 4:50 PM
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/06/2022 09:18:09