Address
Ullswater Road
Penrith
CA11 7JQ
Ticket office
General information
Ticket buying & collection
Ticket machines can be found in the booking hall.
Passenger services
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Station facilities
An accessible toilet is available on Platform 1, accessed using a RADAR key
Seating on all platforms with a waiting room on Platform 1.
Car parking
Station Car Park
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Cycling
Platform 1
Other transport
Rail replacement coach services can be found at the front of the station.
Accessibility
An accessible toilet is available on Platform 1, accessed using a RADAR key
This station has step-free access to all platforms / the platform
08000 158 123 (08000 158 124 Textphone)
Saturday 5:15 AM to 10:15 PM
Sunday 10:15 AM to 11:00 PM
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/24/2024 8:22:49 PM