Monday to Friday:
6:25 AM to 8:00 PM
5:20 AM to 7:00 PM
8:00 AM to 8:30 PM
When booking services with an overnight wait, please check station opening hours as the station may be closed to all customers when staff are not in attendance.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
ATM Machine Note:
Adjacent station entrance
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
WHSmith and Spar Supermarket
Station Buffet Note:
Coffee shops and vending machines
Telephones (Cards & Coins):
The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
Waiting Room Note:
Entrance area, Platforms 4, 5/6 and 7/8
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Platforms 3 and 4
Cycle Storage CCTV:
Location for rail replacement services:
Front of the station
Taxi Rank Note:
Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Station pay phones are not accessible
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Accessible ticket machines are located at the station entrance by the ticket office.
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
Staff Help Available:
Staff Help Available Opening Times:
Monday 4:30 AM to 1:00 AM
Tuesday 4:30 AM to 1:00 AM
Wednesday 4:30 AM to 1:00 AM
Thursday 4:30 AM to 1:00 AM
Friday 4:30 AM to 1:00 AM
Monday to Friday 4:30 AM to 1:00 AM
Saturday 4:30 AM to 1:00 AM
Sunday 8:00 AM to 12:00 AM
Staff Help Available Note:
Meeting point: Gateline.
The information in this document was generated 24/09/2021 18:41:08