Address
Potters Bar station
Darkes Lane
Potters Bar
EN6 1AJ
Darkes Lane
Potters Bar
EN6 1AJ
Ticket office
Monday to Friday:
6:15 AM to 8:00 PM
Saturday:
7:15 AM to 7:00 PM
Sunday:
8:15 AM to 7:30 PM
General information
Station Operator:
GN
Station Code:
PBR
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Comments:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Northern, Thameslink
Passenger services
Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
ATM located in station entrance
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:
currently unoccupied
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
WC located on platform 1
Waiting Room:
No
Waiting Room Note:
Heated waiting rooms are available on platforms 1 and 4
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
<a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces:
273
Annual Charge:
£1132.10
Daily Charge:
£7.80
Monthly Charge:
£132.70
Off Peak Charge:
£3.65
Three Monthly Charge:
£356.60
Weekly Charge:
£36.70
Car Parking Contact Available:
No
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Spaces:
84
Type:
YES
Location:
Station entrance and car park
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
YES
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format can be found here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not accessible
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category B2 station: Step-free access to all platforms via long, steep ramps (over 1:10 gradient).
Assistance Meeting Point is subway near the main entrance.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Assistance Meeting Point is subway near the main entrance.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Located at the front of the station
Helpline Contact:
Yes
Helpline Contact (Phone number):
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline Contact Note:
The assisted helpline is not available on Christmas Day.
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 28/06/2022 00:34:10