Park End Street
Monday to Friday:
5:45 AM to 8:00 PM
7:30 AM to 8:00 PM
7:15 AM to 8:00 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Coffee shops, Marks and Spencers
Station Buffet Note:
Telephones (Cards & Coins):
The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
From station forecourt in front of station
Taxi Rank Note:
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Travel centre may be used by wheelchair users .
Accessible Public Telephones:
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible Taxis available at this station Please request staff assistance or call our free help line for.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Situated by the ticket office.
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.
Helpline Contact (Phone number):
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 4:00 AM to 1:35 AM
Saturday 4:00 AM to 1:35 AM
Sunday 7:00 AM to 1:35 AM
Staff Help Available Note:
Meeting point: Help desk on the main concourse.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 04/07/2022 13:11:34