Otford Details

Monday to Friday: 6:15 AM to 7:30 PM

Saturday: 6:15 AM to 7:30 PM

Sunday: 8:10 AM to 3:40 PM

Station Operator:

SE

Station Code:

OTF

Staffing Level:

fullTime

CCTV:

Yes

Oyster Pre Pay:

No

Oyster Validator:

No

Smartcard Issued:

Yes

Smartcard Validaton:

No

Oyster Topup:

No

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

On way in to access trains from the car park

Lost Property Contact Available:

Yes

Phone number:

0345 322 7021

Website:

Go to website

Ticket Gate:

No

Customer Services:

0345 322 7021

Customer Help Points:

Yes

Customer Help Points Note:

On platform

ATM Machine:

No

Baby Change:

No

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

No

Station Buffet:

Yes

Station Buffet Note:

Coffee kiosk

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

Platform 1- Available during staffing hours

Waiting Room:

No

Waiting Room Note:

Heated waiting Room on the platform only available when staff are present

Car parking:

Yes

Operator:

APCOA Parking

Spaces:

178

Accessible Spaces:

7

Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Accessible Car Park Equipment:

No

Annual Charge:

£872.00

Daily Charge:

£5.60

Monthly Charge:

£81.10

Off Peak Charge:

£5.10

Six Monthly Charge:

£485.50

Three Monthly Charge:

£241.90

Weekly Charge:

£22.90

Car Parking Contact Available:

No

Phone number:

0330 333 9232

Website:

Go to website

Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

24

Type:

Stands

Location:

car park entrance Platform 1

Cycle Storage CCTV:

No

Location for rail replacement services:

Station forecourt (Platform 1 side of the station)

Taxi Rank:

No

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter:

Yes

Accessible Booking Office Counter Note:

There are standing height and wheelchair height ticket counters available.

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets:

Yes

Accessible Toilets Note:

Platform 1 - Available during staffing hours

Induction Loop:

Yes

Wheelchairs Available:

No

Ramp For Train Access:

Yes

Step Free Access:

No

Step Free Access Note:

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from Car Park entrance. Step free access to platform 2 for services away from London via side entrance ramp. Stepped access between platforms available via station footbridge.Step free Interchange between platforms in excess of 400 metres.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

by entrance to platform 1

Impaired Mobility Set Down:

Yes

Helpline Contact:

Yes

Helpline Contact (Phone number):

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Helpline Contact Note:

*Helpline closed on Christmas Day

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:15 AM to 7:30 PM
Saturday 6:15 AM to 7:30 PM
Sunday 8:10 AM to 3:40 PM

Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. All Southeastern trains that call at this station are staffed and can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. GTR trains do not have on board staff to assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Otford

Address

Ticket office

General information

Ticket buying & collection

Passenger services

Station facilities

Car parking

Station Car Park

Cycling

Other transport

Accessibility