Ockendon

Address

Ockendon station
Station Approach
Tamarisk Road
RM15 6PD

Ticket office

Monday to Friday: 6:30 AM to 11:05 AM
Saturday: 8:55 AM to 1:30 PM
Sunday: Unavailable

General information

Station Operator:
CC
Station Code:
OCK
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Comments:
<p>Oyster top-up only from the self-service ticket machine</p><p><a href="http://ticketstoplocator.tfl.gov.uk/LocationLocator/" title="">Nearest Oyster Ticket Shop issuing new Oyster Cards is: Parade News, 1 Canterbury Parade, South Road, South Ockendon, Essex. RM15 6NH</a></p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day & Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room:
No
Waiting Room Note:

Platform 1

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
36
Accessible Spaces:
5
Accessible Car Park Equipment:
No
Annual Charge:
£1,153.00
Daily Charge:
£7.70
Monthly Charge:
£115.00
Per Hour Charge:
£1.00
Three Monthly Charge:
£335.00
Weekly Charge:
£29.00
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Website:
Go to website
Note:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
46
Type:
Stands
Location:

Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement services operate from the Bus Stop outside station entrance.

During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

Taxi Rank:
Yes
Taxi Rank Note:

Yes

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Platform 1. This can be accessed using a radar key.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step free access is only available from street level to platform 1

Platform 2 is only used for certain trains during peak hours, Monday - Friday

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:30 AM to 7:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/23/2024 6:10:14 PM