Newport (Essex)

Address

Newport station
Station Road
Newport
CB11 3PL

Ticket office

Monday to Friday: 6:00 AM to 9:10 AM

General information

Station Operator: LE
Station Code: NWE
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On each platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 39
Annual Charge: £930.00
Daily Charge: £5.50
Monthly Charge: £93.00
Off Peak Charge: £4.00
Three Monthly Charge: £266.00
Weekly Charge: £22.00
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location:

In the car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport stop at bus stop near turning by Pond Cross Farm (before Esso Garage & Station Road). No accessible transport available.

Taxi Rank: Yes
Taxi Rank Note:

To book a cab call 01799 661266. Enquiries call 01799 502207 or visit www.audleyendtaxis.com

Bus Service: Yes
Bus Service Note:

Local bus services

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

This station has step free access to both platforms HOWEVER, PLEASE NOTE. Access between platforms is via footbridge only. Access to the London bound platform is off Debden Road which is approximately 800 metres from the ticket office.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 9:30 AM
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 18/05/2022 09:14:29