Neath

Address

Neath station
Station Square
Windsor Road
SA11 1BY

Ticket office

Monday to Friday: 5:30 AM to 6:30 PM
Saturday: 6:10 AM to 6:45 PM
Sunday: 9:20 AM to 4:50 PM

Station details

Alerts

Please note that the platforms at this station have a gentle slope.  Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.

General information

Station Operator:
AW
Station Code:
NTH
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

The ticket machine is near the ticket office counter and is available between 0530 and 2030, 7 days a week.

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Station Buffet Note:

The Hi Coffee Express Cafe at Neath provides hot and cold drinks, pastries and has some seating whilst you wait for a train. Or if you just want a catch up.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA
Spaces:
64
Accessible Spaces:
5
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Neath - Milland Road Car Park

Operator:
Neath Port Talbot Council
Spaces:
450
Accessible Spaces:
37
Accessible Car Park Equipment:
Yes
Daily Charge:
£3.80
Off Peak Charge:
£1.50
Per Hour Charge:
£1.50
Car Parking Contact Available:
No
Note:

Neath Port Talbot Council operate Milland Road Car Park, which is adjacent to the westbound platform. More information on its provision can be found here Parking – Neath Port Talbot Council (npt.gov.uk)

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
16
Type:
Stands
Location:

Cycle parking is in two locations at Neath. 4 Sheffield Stands providing 8 bicycle parking spaces are located at the end of canopy at Platform 2 (eastbound platform, Cardiff direction). 8 Sheffield Stands providing 16 bicycle parking spaces are also located under the canopy, at the Milland Road entrance to Platform 1. (westbound platform, Swansea direction.)

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is at the station front.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B2.

Step free access to Platform 1 (to Swansea) from Milland Road car park.

Step free access to Platform 2 (to Cardiff) via the station entrance.

Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council).

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 6:00 AM to 10:00 PM
Staff Help Available Note:

Monday to Sunday 06:00 to 22:00

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 9:57:33 AM