Nottingham

Address

Nottingham station
Carrington Street
Nottingham
NG2 3AQ

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:00 AM to 8:00 PM
Sunday: 7:15 AM to 8:00 PM

Station details

Alerts

The lifts are out of order between the concourse and the tram station at Nottingham station.

General information

Station Operator:
EM
Station Code:
NOT
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03457 125678
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:

Cafes and vending machines.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:

  • Monday to Friday: 06:00 to 20:00
  • Saturday: 06:00 to 20:00
  • Sunday: 07:15 to 20:00
Waiting Room:
No
Waiting Room Note:

There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).

Car parking

Car parking:
Yes

Station Car Park

Spaces:
957
Accessible Spaces:
45
Accessible Car Park Equipment:
Yes
Annual Charge:
£950.00
Daily Charge:
£9.50
Monthly Charge:
£95.00
Three Monthly Charge:
£257.00
Weekly Charge:
£29.00
Car Parking Contact Available:
No
Website:
Go to website
Note:

£3.00 Evening car park fare is available from 1800 until 0230.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
140
Type:
Compounds,Stands
Location:

Cycle hub located on ground floor of multi-storey car park on Queens Road.

Additional stands in secure compound adjacent to Platform 1 on Station Road.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

none

Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.

This station has tactile paving at the edge of each platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Taxi number displayed on useful information poster at station.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:

 Passenger Assistance meeting point is located in the concourse or at the ticket gates.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/18/2024 8:50:18 PM