Northampton Details

Address

Northampton station
Black Lion Hill
Northampton
NN1 1SP

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM

Saturday: 6:00 AM to 7:00 PM

Sunday: 7:00 AM to 8:00 PM

General information

Station Operator:

Station Code:

NMP

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Smartcard Validaton:

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

Ticket Vending Machines are located in the Booking Hall.

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Northampton station is accredited by the Secure Station Scheme**

Customer Help Points:

Yes

Station facilities

ATM Machine:

Yes

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Shops Note:

WHSmith and Enterprise car rental

Station Buffet:

Yes

Station Buffet Note:

Starbucks

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.

Waiting Room:

Car parking

Car parking:

Yes

Station Car Park

Operator:

SABA UK

Spaces:

866

Accessible Spaces:

Accessible Spaces Note:

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible Car Park Equipment:

Yes

Annual Charge:

£1,118.50

Daily Charge:

£11.70

Monthly Charge:

£154.70

Off Peak Charge:

£8.20

Three Monthly Charge:

£355.90

Weekly Charge:

£45.60

Car Parking Contact Available:

Phone number:

0330 123 5247

Website:

Go to website

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Stands

Location:

Long stay car park and blue badge parking bays area.

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.

Taxi Rank:

Yes

Taxi Rank Note:

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Accessible Booking Office Counter Note:

Booking clerk would go out side and serve the customer

Accessible Public Telephones:

Accessible Toilets:

Yes

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

4 x 20 minute parking bays outside front of station

Helpline Contact:

Yes

Helpline Contact (Phone number):

0800 0248 997

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:

Monday to Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 8:42:09 AM