Norbiton Details

Address

Norbiton station
Coombe Road West
Norbiton
KT2 7AZ

Ticket office

Monday to Friday: 6:40 AM to 8:25 PM

Saturday: 7:10 AM to 8:25 PM

Sunday: 9:10 AM to 4:40 PM

General information

Station Operator:

Station Code:

NBT

Staffing Level:

partTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Yes

Smartcard Issued:

Smartcard Validaton:

Yes

Travelcard:

Zone 5

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

Near the station entrance

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:

Yes

Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:

Baby Change:

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Station Buffet:

Yes

Station Buffet Note:

Coffee Shop and vending machines.

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.

Waiting Room:

Waiting Room Note:

Platform 1. Waiting room is heated. Seating is compliant with code of practice.

Car parking

Car parking:

Yes

Norbiton Car Park

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Annual Charge:

£1,155.00

Daily Charge:

£8.20

Monthly Charge:

£115.50

Off Peak Charge:

£4.10

Per Hour Charge:

£1.40

Three Monthly Charge:

£346.50

Weekly Charge:

£32.70

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

110

Type:

Compounds,Racks

Location:

Platforms 1 & 2

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Front of Station off Coombe Road (A238)

Taxi Rank:

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Accessible Toilets:

Accessible Toilets Note:

N/A

Induction Loop:

Yes

Wheelchairs Available:

Ramp For Train Access:

Yes

Step Free Access:

Step Free Access Note:

Step-free category B1 Station. There is step free access via ramps to both platforms. Interchange via a stepped subway.

Accessible Taxis:

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:

Helpline Contact:

Yes

Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:

Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Staff Help Available:

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 4/23/2024 8:13:35 AM