Newton Aycliffe

Address

Newton Aycliffe station
Newton Aycliffe
Newton Aycliffe
DL5 7BG

General information

Station Operator:
NT
Station Code:
NAY
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:

There are no waiting rooms provided at the station. Shelters are provided on both platforms.

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
16
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
2
Type:
Stands
Location:

Platform 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up / Drop off at station front layby

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

There is a bus stop close to the station. Busline 0871 200 2233

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
  • Category B Station

Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Kerb from car park to station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/24/2024 9:39:54 AM