London Marylebone

Address

Marylebone Station
Melcombe Place
London
NW1 6JJ

Ticket office

Monday: 6:30 AM to 10:10 PM
Tuesday: 6:30 AM to 10:10 PM
Wednesday: 6:30 AM to 10:10 PM
Thursday: 6:30 AM to 10:10 PM
Friday: 6:30 AM to 10:10 PM
Saturday: 6:30 AM to 10:10 PM
Sunday: 7:30 AM to 9:40 PM

General information

Station Operator:
CH
Station Code:
MYB
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 1
Oyster Comments:
<p>New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In the concourse, near the departure boards.

Passenger services

Lost Property Contact Available:
No
Phone number:
03456 005 165
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located on concourse

Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth

Station Buffet:
Yes
Station Buffet Note:

Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

On main concourse area

Customers are also advised that the majority of trains have toilet facilities onboard.

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
462
Type:
Stands,Racks
Location:

Platforms 1, 2 and 3.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

At station entrance.

Taxi Rank:
Yes
Taxi Rank Note:

There is a taxi rank located in front of the station, outside Marks and Spencer.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Access Category A. Step Free access to all platforms.

Accessible Taxis:
Yes
Accessible Taxis Note:

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

 All ticket machines at this station are accessible with adjustable height displays.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

At station entrance.

Helpline Contact:
Yes
Helpline Contact (Phone number):

03456 005 165 (Option 3 > Option 3)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:00 AM to 11:59 PM
Tuesday 6:00 AM to 11:59 PM
Wednesday 6:00 AM to 11:59 PM
Thursday 6:00 AM to 11:59 PM
Friday 6:00 AM to 11:59 PM
Saturday 6:00 AM to 11:59 PM
Sunday 7:30 AM to 11:30 PM
Staff Help Available Note:

Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/4/2025 4:38:54 AM