Motherwell

Address

Motherwell station
Muir Street
Motherwell
ML1 1BL

Ticket office

Monday: 5:30 AM to 9:30 PM
Tuesday: 5:30 AM to 9:30 PM
Wednesday: 5:30 AM to 9:30 PM
Thursday: 5:30 AM to 9:30 PM
Friday: 5:30 AM to 9:30 PM
Saturday: 5:30 AM to 9:30 PM

General information

Station Operator:
SR
Station Code:
MTH
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger meeting point is at the gateline on main concourse.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on the Main Concourse. Radar - National Key Scheme

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car park

Operator:
ScotRail
Spaces:
0
Accessible Spaces:
3
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
32
Type:
Racks
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Buses pick up/drop off on Muir Street, at Milton Street junction.

Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office

Blue Badge parking bays: 3

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:45 AM to 12:15 AM
Tuesday 5:45 AM to 12:15 AM
Wednesday 5:45 AM to 12:15 AM
Thursday 5:45 AM to 12:15 AM
Friday 5:45 AM to 12:15 AM
Saturday 5:45 AM to 12:15 AM
Sunday 7:30 AM to 11:45 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/27/2024 1:39:39 AM