Matlock Bath

Address

Matlock Bath station
Dale Road
Matlock Bath
DE4 5JA

General information

Station Operator:
EM
Station Code:
MTB
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 125678
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:

none

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
12
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

On Dale Road, turn right out of the station car park.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

none

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

Category B

Level ramped access to single platform and waiting shelter. 

This station doesn't have tactile paving at the edge of the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Taxi number displayed on useful information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:

Assistance provided by on-train staff. 

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/9/2025 7:43:00 AM