Manningtree

Address

Manningtree station
Station Approach, off A137
Manningtree
CO11 2LH

Ticket office

Monday to Friday: 5:45 AM to 8:45 PM
Saturday: 5:45 AM to 8:45 PM
Sunday: 7:50 AM to 7:15 PM

General information

Station Operator: LE
Station Code: MNG
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Customer Help Points: Yes
Customer Help Points Note:

Help points available on platforms 2 and 3

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: News agent
Station Buffet: Yes
Station Buffet Note:

Cold drinks vending machine

Food vending machine

Public House/Bar Food outlet (Seating available)
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The womens toilets are located on Platform 2. The mens and the accessible (radar key) toilets are located by the side entrance to Platform 2.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 570
Annual Charge: £1685.00
Daily Charge: £9.00
Monthly Charge: £168.00
Off Peak Charge: £7.00
Three Monthly Charge: £481.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 90
Type: Compound
Location: Beside station building in secure compound
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement transport stops outside station entrance.
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Local Bus Services from Station or from High Street, 10 minutes walk

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms via lifts, the lifts are now open 24 hours a day.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.
Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:15 AM to 11:45 PM
Tuesday 5:15 AM to 11:45 PM
Wednesday 5:15 AM to 11:45 PM
Thursday 5:15 AM to 11:45 PM
Friday 5:15 AM to 11:45 PM
Saturday 5:15 AM to 11:45 PM
Sunday 7:30 AM to 10:30 PM
Staff Help Available Note:

Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree arriving after 2330 who do require assistance off the train, we recommend you travel on services heading to Norwich whereby the on-board staff can offer assistance.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 30/06/2022 10:27:33