Marks Tey

Address

Marks Tey station
Station Road
Marks Tey
CO6 1EE

Ticket office

Monday to Friday: 5:35 AM to 10:10 PM
Saturday: 5:35 AM to 10:10 PM
Sunday: 8:20 AM to 7:30 PM

General information

Station Operator: LE
Station Code: MKT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

at entrance to platform 1, and on platform 2

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Shops Note: News agent
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 257
Annual Charge: £1491.00
Daily Charge: £9.00
Monthly Charge: £149.00
Three Monthly Charge: £426.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 60
Type: Wheel Racks
Location: Forecourt
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Substitute bus services stop outside station entrance

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

This station has step free access to each platform HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platform 2/3. Access to platforms 2/3 (Colchester, Norwich and Sudbury branch line) are via North Lane approximately 500m from the ticket office and the London bound platforms. Please allow plenty of time for your transfer between platforms.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office for London services. Supervisor on Colchester platform for northbound services.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 10:45 PM
Saturday 5:45 AM to 10:45 PM
Sunday 8:20 AM to 7:30 PM
Staff Help Available Note: Assistance at this station is provided by both platform staff and on board staff(for the Sudbury line services). For assistance to use mainline services outside platform staff hours customers are advised to use Colchester station (6 miles) and an appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 13/05/2021 15:08:55