Address
Station Approach
off The Broadway
ME16 8RJ
Ticket office
General information
Ticket buying & collection
On way in to access trains via the booking hall
Passenger services
0345 322 7021
On platform
Station facilities
Coffee shop and Selecta vending machine
On platform 2- Available during staffing hours
Heated waiting area in booking hall only available when staff are present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
Platform 2
Other transport
Replacement bus stop in station approach.
in approach road
Information to plan your onward journey is available in a printable format here
Accessibility
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
On platform 2- Available during staffing hours
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall.
Accessible taxis are available to book
booking hall
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 2.
The information in this document was generated 3/28/2024 10:33:29 PM