Address
Manchester Victoria station
Station Approach
Todd Street
M3 1WY
Ticket office
Monday:
6:30 AM to 10:00 PM
Tuesday:
6:30 AM to 10:00 PM
Wednesday:
6:30 AM to 10:00 PM
Thursday:
6:30 AM to 10:00 PM
Friday:
6:30 AM to 10:00 PM
Saturday:
6:30 AM to 10:00 PM
Sunday:
8:00 AM to 10:15 PM
General information
Station Operator:
NT
Station Code:
MCV
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Northern, TransPennine Express
Passenger services
Lost Property Contact Available:
No
Phone number:
08002006060
Ticket Gate:
Yes
Customer Services:
08002006060
Customer Help Points:
No
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
A key is available in the Duty's Manager's office.
Waiting Room:
No
Waiting Room Note:
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
Car parking
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
38
Type:
Stands
Location:
on platform and approach
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.
Taxi Rank:
Yes
Taxi Rank Note:
www.traintaxi..co.uk
Bus Service:
Yes
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
There is a disabled counter
at the station and can be used when requested
.
Accessible Public Telephones:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category A station, Scooter Friendly Station - Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
Accepts Cash & Cards
Located near the ticket office.
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:
No designated area is provided. The station front may be used for set down purposes.
Helpline Contact:
Yes
Helpline Contact (Phone number):
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 5:45 AM to 12:25 AM
Assisted Travel:
Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
The information in this document was generated 02/12/2021 06:46:44