Manchester Victoria

Address

Manchester Victoria station
Station Approach
Todd Street
M3 1WY

Ticket office

Monday: 6:30 AM to 10:00 PM
Tuesday: 6:30 AM to 10:00 PM
Wednesday: 6:30 AM to 10:00 PM
Thursday: 6:30 AM to 10:00 PM
Friday: 6:30 AM to 10:00 PM
Saturday: 6:30 AM to 10:00 PM
Sunday: 8:00 AM to 10:15 PM

Station details

Alerts

The accessible toilets are out of order at Manchester Victoria station.

General information

Station Operator:
NT
Station Code:
MCV
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

A key is available in the Duty's Manager's office.

Waiting Room:
No
Waiting Room Note:

 There are no designated waiting rooms, but the station concourse and platforms are fully canopied

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
38
Type:
Stands
Location:

Next to lifts by platform 3

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.​​​​​​​

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:

www.firstgroup.com/ukbus and www.stagecoachbus.com

Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

www.plusbus.info

The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.

For information about all buses in Greater Manchester visit:

www.gmpte.com

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

There is a disabled counter at the station and can be used when requested

.

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station
  • Scooter Friendly Station

Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Located near the ticket office.

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 5:45 AM to 12:25 AM
Staff Help Available Note:

Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 9:48:07 AM