Monday to Friday:
5:30 AM to 7:30 PM
5:30 AM to 7:30 PM
8:15 AM to 7:00 PM
Penalty Fares apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern, TransPennine Express
Lost Property Contact Available:
0345 600 1672
To speak to a member of our team please call 0345 600 1671
Customer Help Points:
Customer Help Points Note:
Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Waiting Room Note:
Waiting rooms are available on both platforms.
Station Car Park
APCOA on behalf of TransPennine Express
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
Taxi Rank Note:
The nearest taxi rank is at the Bridge Street entrance to the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to both platforms, the booking hall and concourse.
This station is staffed for all services.
This station is Category A.
Station staff can provide assistance throughout the station, and with boarding and alighting the train.
Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine is located within the Booking Hall.
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 107 2149
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:15 AM to 11:15 PM
Saturday 5:15 AM to 11:15 PM
Sunday 7:50 AM to 11:15 PM
Please call 0800 107 2149 to book assistance at this station.
The information in this document was generated 20/06/2021 00:58:10