Address
Maidenhead station
Station Approach
Maidenhead
SL6 1EW
Station Approach
Maidenhead
SL6 1EW
Ticket office
Monday to Friday:
6:00 AM to 9:00 PM
Saturday:
6:45 AM to 9:00 PM
Sunday:
7:00 AM to 9:00 PM
General information
Station Operator:
GW
Station Code:
MAI
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Western Railway, Elizabeth Line
Ticket Office Note:
At main entrance
Passenger services
Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:
WHSmith, Coffee shops
Station Buffet:
Yes
Station Buffet Note:
Coffee shops
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
Platform 4
Waiting Room:
Yes
Waiting Room Note:
Platform 4
Car parking
Car parking:
Yes
Station Car Park
Operator:
APCOA Parking (UK) Limited
Spaces:
236
Annual Charge:
£1410.00
Daily Charge:
£7.30
Monthly Charge:
£142.00
Three Monthly Charge:
£415.00
Weekly Charge:
£36.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
154
Type:
Stands
Location:
Shoppenhangers Lane, front of Station and side of station
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Station forecourt
Taxi Rank:
Yes
Taxi Rank Note:
Taxi rank is available at the station entrance.
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Yes
Accessible Toilets:
Yes
Accessible Toilets Note:
The radar key is available from station staff.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step-free category B1 station - this station has a degree of step-free access to the platforms. Platforms 2 to 5 are accessed via the lifts from the subway. Platform 1 is only step free accessible via the Shoppenhangers Road Car Park.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.
Helpline Contact:
Yes
Helpline Contact (Phone number):
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available:
Yes
Staff Help Available Note:
Meeting point: Ticket Office.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/06/2022 10:48:28