Maidenhead Details

Address

Maidenhead station
Station Approach
Maidenhead
SL6 1EW

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM

Saturday: 7:00 AM to 8:00 PM

Sunday: 8:00 AM to 7:00 PM

General information

Station Operator:

Station Code:

MAI

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Oyster Topup:

Prepurchase Collection:

Yes

Smartcard Topup:

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

At main entrance

Passenger services

Lost Property Contact Available:

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:

Yes

Station facilities

ATM Machine:

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Shops Note:

WHSmith, Coffee shops

Station Buffet:

Yes

Station Buffet Note:

Coffee shops

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

Platform 4

Waiting Room:

Yes

Waiting Room Note:

Platform 4

Car parking

Car parking:

Yes

Shoppenhangers Road

Operator:

APCOA Parking (UK) Limited

Spaces:

159

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£1,210.00

Daily Charge:

£7.20

Monthly Charge:

£123.00

Off Peak Charge:

£5.00

Three Monthly Charge:

£357.00

Weekly Charge:

£36.00

Car Parking Contact Available:

Phone number:

0345 165 2030

Website:

Go to website

Stafferton Way MSCP (Ground Floor ONLY)

Operator:

APCOA Parking (UK) Limited

Spaces:

Accessible Spaces:

Accessible Car Park Equipment:

Yes

Annual Charge:

£1,480.00

Daily Charge:

£8.80

Monthly Charge:

£150.00

Off Peak Charge:

£6.20

Three Monthly Charge:

£440.00

Weekly Charge:

£44.00

Car Parking Contact Available:

Phone number:

0345 165 2030

Website:

Go to website

Cycling

Cycle Storage Availability:

Sheltered:

Yes

Spaces:

Type:

Stands,Racks

Location:

Front of Station

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Shoppenhangers Road bus stop at the rear the station.

Taxi Rank:

Yes

Taxi Rank Note:

Taxi rank is available at the station entrance.

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Yes

Accessible Toilets:

Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Step Free Access Note:

Step-free category B1 station - “Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Platform 1's step free access is only via the Shoppenhangers Road Car Park.

All other platforms, step free access is via lifts into the station subway.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are available. Please request staff assistance.

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.

Helpline Contact:

Yes

Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Staff Help Available Note:

Meeting point: Ticket Office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 6/30/2025 10:57:18 PM