Monday to Friday:
6:00 AM to 9:00 PM
6:45 AM to 9:00 PM
7:00 AM to 9:00 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway, Elizabeth Line
Ticket Office Note:
At main entrance
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
WHSmith, Coffee shops
Station Buffet Note:
Telephones (Cards & Coins):
Waiting Room Note:
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Shoppenhangers Lane, front of Station and side of station
Cycle Storage CCTV:
Location for rail replacement services:
Taxi Rank Note:
Taxi rank is available at the station entrance.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B1 station - this station has a degree of step-free access to the platforms. Platforms 2 to 5 are accessed via the lifts from the subway. Platform 1 is only step free accessible via the Shoppenhangers Road Car Park.
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.
Helpline Contact (Phone number):
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available:
Staff Help Available Note:
Meeting point: Ticket Office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/06/2022 10:48:28