Lichfield Trent Valley

Address

Lichfield Trent Valley station
Station Approach,
off Burton Road
WS13 6HE

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 7:00 AM to 4:00 PM
Sunday: Unavailable

General information

Station Operator: WM
Station Code: LTV
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is available on Platform One.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Lichfield Trent Valley is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On platform 3

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee Corner is located on Platform 1, next to the ticket office.  

Opening hours are:

  • Monday to Friday - 05:45 to 18:30 
  • Saturday -  07:00 to 16:00  

Coffee Corner serves a wide variety of beverages including freshly ground coffee; many varieties of tea; hot chocolate; iced coffee and a good selection of cold drinks. Hot and cold sandwiches and wraps are available along with cakes and other snacks.

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 225
Annual Charge: £816.00
Daily Charge: £8.50
Monthly Charge: £102.00
Off Peak Charge: £6.00
Weekly Charge: £32.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note:

If you require a two day weekend car park ticket and are parking in the Old Burton Road car park (adjacent to platform 2), you must purchase it from the ticket office or the pay and display machines in the main car park (adjacent to platform 1); the ticket vending machine by platform 2 cannot sell these tickets.

Alternatively, e-tickets, including weekend tickets, can be purchased at any time here.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 20
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Station Front

Taxi Rank: Yes
Taxi Rank Note:

City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Staff will come out

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

Level access to platform 1 (trains to Stafford) via side gate. 33 steps up to platform 3 (trains to and from Birmingham). Steps down from Platform 3 to Platform 2 (trains to Nuneaton).

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is located on Platform One.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248998
Helpline Contact Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 7:00 PM
Saturday 7:00 AM to 4:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 24/09/2021 17:41:17