London Liverpool Street

Located on the main concourse

There is a customer services point at this station

Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.

Located on concourse

Wide range of shops

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements

Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Open during station opening hours.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.