Address
Araluen Way
Lake
PO36 8PJ
General information
Ticket buying & collection
Lake does not have a ticket office.
Ticket Vending Machines are located at Ryde Esplanade, Ryde St Johns Road, Sandown and Shanklin stations. Tickets can be purchased from the guard on the train.
Passenger services
Please contact our Customer Services Department on 0345 6000 650
Station facilities
Car parking
Cycling
Other transport
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Sandown, Brading and Ryde: Bus stop by Pet Doctors
To Shanklin: Bus stop by Lake Fish Bar
Information to plan your onward journey is available in a printable format here
Accessibility
Step-free access category B2.
Long ramp to platform at gradient of up to 1:8.
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Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
The information in this document was generated 3/28/2024 3:42:11 PM