Address
Lewisham station
Loampit Vale
Lewisham
SE13 7RY
Loampit Vale
Lewisham
SE13 7RY
Ticket office
Monday to Friday:
6:10 AM to 8:50 PM
Saturday:
6:10 AM to 8:20 PM
Sunday:
7:10 AM to 8:50 PM
Station details
Alerts
On weekdays, the busiest times at this station are generally between 06:30 and 09:30 and 16:30 and 19:30.
General information
Station Operator:
SE
Station Code:
LEW
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 2/3
Oyster Comments:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains from the taxi rank
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee kiosk
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
Platform 2 + 3 - Available during staffing hours
Waiting Room:
No
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
44
Type:
Stands
Location:
left of entrance
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Bus stop E, to the right of the station exit.
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
Counters can be raised or lowered to suit all customers
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Accessible Toilets:
Yes
Accessible Toilets Note:
Platforms 2/3 - Available during staffing hours
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This station has step free access to all platforms - Direct access via lift to platforms 1,3 & 4 from subway. Step free access to platform 2 via booking hall and lift to platform 3.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
station forecourt/ booking hall
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Staff Help Available Note:
Assistance/Help available from station staff from First to Last trains.
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
The information in this document was generated 20/04/2021 20:45:36