Lea Bridge Details

Address

Lea Bridge station
Argall Way
Lee Valley
E10 7PG

General information

Station Operator: LE

Station Code: LEB

Staffing Level: unstaffed

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: Yes

Smartcard Issued: No

Smartcard Validaton: Yes

Travelcard: Zone 3

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: Greater Anglia

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes

Customer Help Points Note:

Help points are available on the platforms

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: No

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 10

Type: Stands

Location: Forecourt

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: If we are unable to run rail services, please use TfL buses, which will accept rail tickets on those occasions on routes to Stratford and Hackney Downs

Taxi Rank: No

Bus Service: No

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

This station has step free access to Platform 1 via a ramp with a gradient of approximately 1:20, Access to Platform 2 is via a lift.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Ramps at the station are used when events are taking place. On non-event days customers are requested to use help points on platform if assistance is needed.

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

Ticket machines are located at the bottom of the stairs leading to platform 1

Impaired Mobility Set Down: No

Helpline Contact: Yes

Helpline Contact (Phone number): 0800 028 28 78

Helpline Contact Note: 08:00 - 20:00

Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM

Staff Help Available: No

Staff Help Available Opening Times: Monday to Sunday Unavailable

Staff Help Available Note:

This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 24/05/2022 17:39:31