Leeds

Address

Leeds station
New Station Street
Leeds
LS1 4DY

Ticket office

Monday: 4:45 AM to 11:59 PM
Tuesday: 4:45 AM to 11:59 PM
Wednesday: 4:45 AM to 11:59 PM
Thursday: 4:45 AM to 11:59 PM
Friday: 4:45 AM to 11:59 PM
Saturday: 4:45 AM to 11:59 PM
Sunday: 6:45 AM to 10:30 PM

General information

Station Operator:
NR
Station Code:
LDS
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Booking Hall

Passenger services

Lost Property Contact Available:
No
Phone number:
0113 350 3966
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
No

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
0
Accessible Spaces:
13
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Phone number:
0113 247 9238
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
92
Type:
Racks
Location:
  • Platform 0 / 1
  • Platform 6 / 8 behind the lift
  • Platform 12 / 15
  • Short stay car park
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The pick up area for rail replacement services is Neville Street, this is across the road from the Hilton Hotel at Bus stand E.

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank located at Aire Street Entrance, next to Wetherspoons.

Bus Service:
Yes
Bus Service Note:

First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com

Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Many bus routes serve bus stops on New Station Street in front of the rail station.

For information about all buses in west Yorkshire visit: www.wymetro.com

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Main footbridge and New Station Street

Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Suitable for disabled passengers. Lifts or Level access to all platforms.

Accessible Taxis:
Yes
Accessible Taxis Note:

Taxi rank outside New Station Street entrance near the bus interchange.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:  London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125

Helpline Contact:
Yes
Helpline Contact (Phone number):

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Staff Help Available Note:

Journey Care assistance is available prior to travel via the relevant Train Operator:

Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form

London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225

CrossCountry - 0344 811 0125, textphone 0344 811 0126

East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  

TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 8:28:49 PM