Loughborough

Address

Loughborough station
Station Boulevard
off Nottingham Road
LE11 1EX

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 6:00 AM to 7:00 PM
Sunday: 8:15 AM to 9:00 PM

General information

Station Operator:
EM
Station Code:
LBO
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In the Booking hall

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 125678
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes
Customer Help Points Note:

none

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:

Cafe (no seating available) and vending machine.

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting Room:
No
Waiting Room Note:

There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.

Car parking

Car parking:
Yes

Station Car Park

Operator:
East Midlands Railway
Spaces:
256
Accessible Spaces:
12
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,200.00
Daily Charge:
£12.00
Monthly Charge:
£120.00
Six Monthly Charge:
£0.00
Three Monthly Charge:
£324.00
Weekly Charge:
£36.00
Car Parking Contact Available:
No
Website:
Go to website
Note:

£2.00 Evening car park fare is available from 1800 until 0230.

Electric vehicle charging points are available for use within the barriered section of the station car park. This service is a chargeable service managed by E.ON Drive. The facility will require users provide their own charging cable.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
130
Type:
Compounds
Location:

Station front, behind the bus shelters.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Outside the front of the station.

Taxi Rank:
Yes
Taxi Rank Note:

Charnwood 01509 213333 ACE 01509 215 656 Loughborough 230230. Buses leave from outside the station.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

none

Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

 This is a Category A access station. There is a lift and ramps to all platforms.

This station has tactile paving at the edge of each platform, as well as in the car park near crossings.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

08000 11 33 23

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 1:45 AM
Saturday 5:00 AM to 12:00 AM
Sunday 7:00 AM to 1:00 AM
Staff Help Available Note:

0515 - 0130 Monday - Friday0515 - 0000 Saturday0715 - 0100 Sunday

Please note that the station will be unstaffed outside the advertised opening hours below. All platforms will still be accessible via the stairs when unstaffed, however, if you require step-free access to platforms 2 or 3 during unstaffed hours please call 03457 125 678 so that alternative travel arrangements can be made for you.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/27/2024 12:07:33 AM