Long Buckby

Address

Long Buckby station
Station Road
Long Buckby
NN6 7QA

Ticket office

Monday to Friday: 6:15 AM to 11:00 AM

General information

Station Operator: LN
Station Code: LBK
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located to right of the Booking Office. This machine accepts payment by Card Only. We do not accept Visa Electron or Solo. Cash payments should be made at the booking office.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA
Spaces: 90
Annual Charge: £690.00
Three Monthly Charge: £210.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note:

Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis.

There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options.

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands
Location: Adjacent to the ticket office
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: At entrance to station car park on Station Road
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Booking clerk would go out side and serve the customer

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are accessible - outside booking office

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Pick-up in car park.

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 0248 997
Helpline Contact Note: 24 hours, 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 11:00 AM
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 25/06/2022 10:58:48